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I just bought a Fujifilm camera and know nothing about photography, what should I do?Welcome to the photography community! I would first recommend learning about your camera. Check the Camera Tutorial list to see if yours is included. Even if it's not included, the Fujifilm Camera Fundamentals course includes Setup Checklists for most Fujifilm X cameras. This Fundamentals course would be the second course to do once you're familiar with your camera. It will take you through the basic technical foundations of photography with Fujifilm cameras.
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Menu settings are grayed out/can't change themI'm doing my best to update the courses to be more specific about when menu settings might be grayed out and how to fix them. Unfortunately, I can't cover every single specific combination of settings that might make certain menu options inaccessible. There's a very complex "if/then" combination of settings that influence the others. The flowchart would be both impossible to create and impossible to read :) However, there is a troubleshooting method for you to figure these out on your own, which is a good skill to have.
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The camera display doesn't look like the videoAre you following the instructions in the videos but the display looks completely different? For example, you're expecting to see "AF-S" in the lower-left corner of the screen to show you're in single-shot autofocus, but you don't see it at all? First, cycle the DISP/BACK button to cycle through the displays and see if this brings it up. If that doesn't fix it, are you using Large Indicators Mode? The displays will be completely different if this mode is on.
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Canceling or pausing your subscriptionPausing a subscription Sometimes students may need to pause a subscription to the Fujifilm X Membership if they're traveling, taking on a new job, or have some other circumstances that prevent them from looking at the classes for a period of time. Please email us if you would like to pause your subscription. You will still have access to all of the courses through the end of the current billing cycle.
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Does the Membership have a commitment or obligation?There is no minimum commitment, obligation, or cancellation fee for the Fujifilm X Membership. You can cancel the membership at any time under your Account settings and then go to Billing, where you can manage your subscriptions and credit card information. Even if you have a coupon code for a free month of the membership after purchasing another course, you can cancel at any time during that free month without incurring any other charges at all.
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Are these courses for GFX also or just the X system?All of the examples in the Fujifilm courses depict X series cameras. Thankfully, however, Fujifilm uses the same "operating system" for both X and GFX cameras. For example, if you want to learn about white balance, the system is exactly the same for X and GFX cameras. Same for creating custom settings, using film simulations, going through the setup menus, etc. Sure, there are some differences between X and GFX menu options, but no more than there are between the different camera models within the X system.
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Scheduling the one-on-one Zoom meetingsStudents may schedule a one-on-one meeting at any time to discuss things like photo reviews, camera settings, photography techniques, travel tips, and more! Silver Membership Students enrolled in the Silver Membership get one one-hour meeting per month included in the plan. You'll receive a link to schedule your meeting the day after you first sign up and at the beginning of every month after that. You may schedule discounted additional monthly meetings in the Online One-on-One Instruction course in the course list in your dashboard.